Introduction
Assets Service and maintenance is one of the most important tasks for any Company to track , check and monitor their customer assets . Using info Rise Assets Service and maintenance software you can simply supports lean service organization requirements with comprehensive escalation management that enables you to manage customer service level agreements with full visibility of risks and potential compliance problems.
Preventive maintenance scheduling, coupled with serial number and contract management enables efficient planning of visits and resources leading increased customer satisfaction and reduced costs.
Workflow
- Front office Request by calls or emails can be requested as request into the system then system coordinator can assign the tasks to the concern departments or technicians.
- Technician can View Assets information using any mobile the start the maintenance online using any checklist assigned to the maintenance order from backend office .Also can check barcodes, update inventory images . Also they can mention spare-parts needed for the same .
- Backend office can track view and monitor all planned, ongoing and finished orders from very clean and neat dashboard .
